Welcome back to our guest post series! Our guest today is Alina Cincan, from Romania, but currently living in England. Alina is learning how to speak Brazilian Portuguese, can you believe it? And did you know Romanian is also a Romance language? So they are quite similar. š
Welcome, Alina! š
5 Steps to a Project Managerās Heart
Standing out in a competitive market is a must, no matter the industry you work in. The translation industry is no exception, and itās not just translation companies that need to stand out, but translators too, maybe even more so, especially if your language combination is not exactly rare.
Case in point: from our list of approved translators for English into German, we only work with a few of them regularly. Why? Because we LOVE them. Why we love them? See below.
For those translators who have not yet embarked on the anti-agency wagon and who like their agency clients, and want to forge a goodgreat relationship with the project managers, here are some tips.
1.Ā Ā Ā Ā Make a good first impression
You know what they say: first impression counts. Make sure your first email shows your enthusiasm and willingness to work with them (by addressing the person not Dear Sir/Madam), as well as impeccable language skills (a sloppy and full of mistakes email will not look good). All it takes is a little bit of research (the About section of their website, LinkedIn, social media) to find out a few things about the agency and person you want to talk to. Proofreading before hitting Send also helps, of course.
2.Ā Ā Ā Ā Respond quickly
One of my favourite translators replies within minutes. This is not always possible and sometimes it may even hurt your productivity. But there are ways to make this possible. For those who are not at their computer all the time (or checking their email regularly) and cannot give an answer as to whether they are available for a particular project, a short email explaining when youāll be able to have a look and give an answer will do. Especially when the agency is not one to send a mass email and select the first translator to answer (we at Inbox donāt), meaning they want you to work on that project and any delay in replying is a delay for the project. If you are busy, a short line saying so as soon as possible makes all the difference. Automatic emails are another option too.
3.Ā Ā Ā Ā Respect deadlines
Pretty obvious, right? While we try to āeducateā (Iām not exactly fond of this term in this context) the end client about what constitutes a suitable time frame, sometimes urgent projects (or with not the most generous deadlines) do land in our inbox and ultimately in the translatorās. So, once a deadline has been mutually agreed, it should be adhered to. Sure, if thereās an earthquake, volcano eruption or some other natural disaster, no one would blame you for not sticking to them. Otherwise, if you encounter technical problems (we all have, Iām sure) or are going to deliver later than agreed (for various reasons), let your PM know as soon as possible. Depending on the project, a new translator may need to take over or, in most cases, the deadline extended.
4.Ā Ā Ā Ā Communicate effectively
Sometimes the source texts we have to work with as translators are not exactly the great literary pieces weād love taking apart and putting back together in another language. It may be about typos or grammar mistakes, or maybe ambiguous sentences. When it comes to the latter, donāt just assume what it may mean, let the PM know (especially if theyāve been working with that particular client for a while, they may be familiar with what the client expects or style guides etc.); if they cannot help clarify the meaning, they can pass your questions on to the client. Of course, pointing out mistakes or suggesting improvements will always raise your profile in a PMās eyes (and heart). Another important aspect here is to ask the questions before starting the translation or when you come across an issue while working on the project, not after youāve delivered the translation, which will mean going back and forth with amended files.
5.Ā Ā Ā Ā Learn to say āNoā
If direct clients may take this as rejection, a good agency should understand when you cannot take on a project (whether itās not exactly a topic you are familiar with or have a very busy schedule which doesnāt allow you to accommodate a particular project) and, moreover, they should be thankful. They will appreciate a translator who only accepts a project if they can do a great job. So, donāt be afraid to say no.
Thank you, Alina, for accepting my invitation and kindly taking the time to write such an interesting and helpful article. I’m sure our readers will appreciate it as much as I did. I also agree with every single point you made. I’m a fully believer that a primeira impressĆ£o Ć© a que fica (as we say in Portuguese), that’s why dressing adequately, having a polite behavior, writing properly, having professional profile pics, among others, are fundamental. I’m also a huge advocate of responding quickly to messages in general, but specially emails. I get instant notifications of incoming emails and whenever possible I immediately respond to them, and I appreciate when people do the same. Although obvious, #3 is a huge issue, right? How come people simply do not respect deadlines and not even bother to communicate the agency? Well, that’s it, otherwise, I’ll write another post myself.
How about you, readers, do you have any comments to add? Do you agree or disagree with any points made by Alina?
About the author
Alina Cincan is a former teacher, translator and interpreter with over 10 yearsā experience, now Managing Director atĀ Inbox Translation. She is a language geek who likes to keep up to date with whatās happening in the industry. When Alina is not writing on her own blog, she is writing on other peopleās. You can get in touch onĀ Twitter,Ā Facebook,Ā Google+Ā andĀ LinkedIn.


